Bogus Cold Calling Scam

Residents are asked to be cautious if they answer the front door to a BT sales person.  

We have received reports from the Belvedere and Bexleyheath areas about houses being selected randomly to receive a cold call.  

BT Customer Services in Cardiff are not aware of any such house calls and state that they usually only write or email customers or potential customers.  However, with that statement they cannot categorically say that it was not BT or Open Reach.  

Therefore, if you receive such a visit please ask to see identification and verify with BT independently.

You can also report a scam call to BT.

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